Thank you for shopping with  SANVED COMPUTERS & REQUISITES TRADING CO. L.L.C  We want to ensure that our customers are satisfied with their purchases, and we understand that sometimes you may need to cancel or return an item. Please read our refund and cancellation policy carefully before making a purchase.

Cancellation Policy

  • You may cancel your order within 24 hours of placing it. After this timeframe, your order may have already been processed and shipped.
  • To cancel your order, please contact our customer service team at contact@sanvedinternational.com. We will do our best to accommodate your request.

Refund Policy

  • If you receive a defective or damaged product, please contact our customer service team within 48 hours of receiving the item to arrange a return and refund.
  • If you receive an incorrect order, please contact our customer service team within 24 hours of receiving the item to arrange for a return and refund.
  • If you change your mind about your purchase, you may return it within 7 days of receiving the item for a refund. The item must be unused and in its original packaging.
  • We do not offer refunds on items that have been personalized or customized.

Refund Timeframe

  • Once we receive your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used.

Point of Contact

  • If you have any questions or concerns about our refund and cancellation policy, please contact our customer service team at contacta@sanvedinternational.com

Note: sanvedinternational.com makes every effort to service the orders placed with them, as per the specification and delivery timelines mentioned against each product. As a policy, we request you to kindly check the product and the accessories while accepting the delivery. In case of any discrepancies, kindly bring it to our notice before accepting delivery by contacting us on contact@sanvedinternational.com After acceptance of delivery of the product.

Refund will be done within 10-15 working days from the date of request of refund.

After sales service is provided by the authorized service centers of the respective manufacturing companies. For product service requirement, kindly contact us on the above mentioned details for the same.