At SANVED COMPUTERS & REQUISITES TRADING CO. L.L.C, we take great care from creation to packaging of your product and attention to detail. We want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, we accept returns within 14 days of receipt of the product.

Please note the following conditions for returns:

  1. The product must be unused and in the same condition as it was received.
  2. The product must be returned in its original packaging.
  3. The return shipping cost will be the responsibility of the customer.

Items are non-returnable unless they are defective or damaged upon arrival. If your customized item is defective or damaged, please contact us within 24 hours of receiving your order so that we can arrange for a replacement or refund.

To initiate a return, please contact us at contact@sanvedinetrnational.com with your order number and reason for the return. We will send our Shipping partner (Ship rocket) at your doorstep for the pick-up of the returning product.

Once we receive the returned product, we will inspect it to ensure that it is in the same condition as when it was shipped. If the product meets our return conditions, we will issue a refund to the original payment method within 14 business days.

If you have any questions or concerns about our return policy, please feel free to contact us at contact.sanvedinetrnational.com

Refund Policy

  • If you receive a defective or damaged product, please contact our customer service team within 48 hours of receiving the item to arrange a return and refund.
  • If you receive an incorrect order, please contact our customer service team within 24 hours of receiving the item to arrange for a return and refund.
  • If you change your mind about your purchase, you may return it within 7 days of receiving the item for a refund. The item must be unused and in its original packaging.
  • We do not offer refunds on items that have been personalized or customized.

Refund Timeframe

  • Once we receive your returned item, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used.

Point of Contact

  • If you have any questions or concerns about our refund and cancellation policy, please contact our customer service team at contact@sanvedinetrnational.com. We are available to assist you Monday through Saturday, from 9:00 a.m. to 6:00 p.m. (local time).

Thank you for choosing Sanved International.